Extensive Online Documentation
What's online documentation? How can it allow you to become more familiar with the concept of hosting?
Lots of individuals who begin using their first web hosting account, or switch companies, frequently have questions about how given tasks are accomplished or run into obstacles when setting up different things, including emails, website settings, etc. That is the reason why, many web hosting providers have prepared documentation with frequently asked questions and issues so as to help their clients get information swiftly and easily. Consequently, the technical support team can devote more time to real problems that particular clients may be experiencing, since the solution for the smaller things will already be available online and customers will be able to fix them without contacting the customer care team. Having exhaustive documentation is pretty important, especially for new customers with no previous experience at all, as the web hosting service involves a vast amount of features and many individuals can get bewildered about what action to take. A good knowledge base can both help you carry out the procedures that you need and become aware of how the hosting service functions in general.
Extensive Online Documentation in Semi-dedicated Servers
We’ve compiled an exhaustive online knowledge base for all our current and future customers, so in case you buy a semi-dedicated server plan from us, you’ll be able to find any information that you require at any moment. We’ve got a host of educative help articles, which will help you understand better what’s happening in your semi-dedicated server account – "What’s PHP?" and "What are file permissions?" are merely two examples. Our comprehensive manuals will help you do anything you want – extract files from an archive, import a MySQL database, forward a domain name, etc. Also, we also have troubleshooting instructions, which will permit you to discover what spurs a particular problem and the potential solutions for it. If you cannot send e-mails or your domain opens an HTTP 500 error message, for example, you can examine our knowledge base and repair the issue instantaneously. You can access the articles through each section of the Control Panel, as well as through the all-inclusive Help section.