One of the typical reasons to get a hosting server of your own is that you shall have full control over the software environment and you'll be able to install anything you need. This will allow you to run apps which need certain software in order to be present on the server, which isn't possible with a shared Internet hosting server in which you can install software just within the account, but not on a root level. If you're not very familiar with this kind of matters, however, you could experience problems due to the fact that managing a server of your own differs from managing a standard shared web hosting account. In this light, we offer an upgrade with our server packages called Installation & Troubleshooting, hence our admins will be able to handle a variety of tasks which should be performed or can resolve many problems that you could come across.

Installation and Troubleshooting in VPS Servers

The upgrade could be purchased for any one of the VPS server solutions regardless of the OS and CP that you have selected or the task that you need to be done as our admins will aid you with anything related to the software on the hosting server. This includes, but is not limited to, setting up third-party software, setting up server options, troubleshooting scripts when they don't work properly, etc. The upgrade includes 60 minutes of work and if a particular task requires less time, the remaining minutes shall be available for the future and shall be listed within the virtual private server billing CP. You'll be able to use the Installation & Troubleshooting service either as an individual upgrade or as an addition to the Managed Services upgrade, which includes thirty minutes of custom work on your machine. Thus, you may work on your Internet sites without needing to worry that you'll not be able to use some app or losing time on technological issues.

Installation and Troubleshooting in Dedicated Servers

You could add the upgrade to any one of the dedicated web hosting plans we offer at any time that you need it. If you need any custom work from our admins right after your web server is set up, you'll be able to order the upgrade during the hosting server signup procedure, or when you need something to be executed later, you can add the upgrade from your billing CP. The Installation & Troubleshooting service comes with one hour of work from our admins on your server, so if you face any problems to install a third-party piece of software or some app gives errors and doesn't work the way it is supposed to, our professionals can assist you in a very timely manner. If a task takes less than one hour, the remaining time will be available for future tasks and you'll be able to see it inside the billing area. This upgrade is perfect if you do not have a lot of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it features.