Integrated Ticketing System in Semi-dedicated Servers
In case you have opened a semi-dedicated server account with us and you would like to contact our support staff representatives, you’ll be able to send a support ticket directly from your Hepsia Control Panel instead of using a completely different support platform as you’ll have to do with most web hosting providers on the marketplace. Our integrated ticketing system will enable you to submit a new ticket without difficulty and to search through older tickets using an intelligent search filter. Moreover, you’ll be able to browse the applicable knowledgebase articles that our system will offer you depending on the problem category that you choose for your new ticket. You can carry out all of the abovementioned operations without signing out of your Hepsia Control Panel at any moment, which suggests that in case you encounter any predicament or have an inquiry, you can get in touch with our support engineers and resolve the issue in question in no more than one hour through a single platform.