A live chat is among the methods of communication provided by some web hosting suppliers as part of their support services. Determined by the service provider, the chat can be used for billing, pre-sales and/or tech support. This method of contact is faster compared to a support ticket and it will make it much more unlikely to misspell or misunderstand anything in comparison to a telephone call with an agent. What's more, when the trouble that you experience needs some time to be examined and taken care of, you can do something else in the meantime rather than just waiting, as you would have to do if you call. You can also take advantage of a live chat support service free of charge as long as you have Internet accessibility even if your hosting supplier is situated in a different country and they don't have a local telephone number you can call.

Live Chat Support in Semi-dedicated Servers

We provide you with live chat support as standard with our services, therefore any time you have any questions for our semi-dedicated hosting plans, you can speak with our customer care team at any time regardless of whether you have already obtained an account or not. In general, the chat service is for billing, pre-sales and basic questions and problems, but we can help you with quite a lot of tech questions as well. We can help you select the ideal package for your sites in case you do not have an account yet, we can reply all of the billing questions or issues you have or we can help you with setting up your new e-mail address on your PC or smartphone - all the aforementioned will be done timely because our live chat service is accessible all day long, every day. Any time you require support, you are able to chat with a representative and save time and effort.