Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • You can find nearly all the answers to your questions in the intuitive Help Center integrated into your Site Control Panel. It includes an enormous knowledge base with frequently asked questions and comprehensive instructional articles contributed by our skillful help desk support staff.

  • Top quality support service

  • Educational Videos

  • If you want to watch how an action is implemented or how a problem is addressed, instead of just reading about it, then check out our compilation of step–by–step video tutorials. They address many different topics and will help you swiftly find your way around our Site Control Panel.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 customer support service with a sixty–minute support ticket response guarantee. Our team of proficient techs will be available to you to attend to all the inquiries that you might have. During non–busy times, an answer will be offered within just twenty minutes.