Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service team is taught to efficiently care for all of our website hosting plans users’ problems and guidance questions. Through our ticket system, it will be easy to fill in your question and a support staff representative will most likely go back to to you in only max an hour. In actual fact, practice shows that the general resolution time period is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is supplied by a team of educated consultants who are ready to answer your question right away. You can speak with the support crew by opening a help and support ticket from your Site Control Panel or by submitting us an e–mail. On business days, you may also call us on the phone or use the online chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel features a thorough knowledge base that’s built into all areas. In each area, you will find a Help button that will load for you a list of step–by–step courses on how to work with a particular element or perform a selected action. Additionally, we have produced guide clips so that you could get a better idea of the Control Panel’s interface.