Q: Why do I need to transfer my site? What does website migration entail?
A: The website migration service available at Host Volcano is absolutely free of charge and involves transferring all your files, databases and e–mails from your current provider to your new hosting account with us. We will also modify all the configuration settings needed for your sites to be fully functional on our avant–garde cloud hosting platform.Our techs are completely capable of transferring any type of site. With years of experience in the industry, they’re well–versed in the inner workings of our cloud hosting platform, our Control Panel and all other famous Control Panels. For them, moving a custom–made application with multiple custom libraries is as easy as transferring a simple WordPress blog.
Q: How long will the web site migration process take?
A: While we can’t give you an exact time window, because there are plenty of variables, including the size of the web files and databases, the physical location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will give our very best to migrate your web site within 48h, and in certain cases – within 24h (when the content is not large).
Q: What info will I be required to provide to your Website Migration Department?
A: We do not request any private data. We will need, however, the login information for your present hosting account as well as the name of the web site that you wish to migrate.
Q: I give you access to delicate data. How can I be sure that you won’t misuse it?
Q: How about downtime? Will my web site be offline?
A: While we move your web site, it will be available both in your hosting account with us and in your account with your former web hosting provider. After the transfer is complete, we’ll make sure that everything is working correctly and that the integrity of your content is not jeopardized before telling you that the transfer is completed. After that, we’ll explain to you how to move the domain to your web hosting account with us and how to change the DNS resource records.
Q: Will my present web hosting provider have to do anything?
A: Nah. Apart from your login info for the Control Panel, we will not require anything. We’ll never touch base with your web hosting provider. They won’t know anything about the migration either.
Q: Which hosting platforms do you support?
A: Yup. We support all standard Linux–powered hosting platforms. We don’t support Windows–driven hosting platforms, since we do not provide Windows web hosting services ourselves.Furthermore, we don’t support proprietary web site creation and management tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.