Customer Support
Context Help
If you get lost inside our web hosting Control Panel, the first thing you should do is push the Help button, which is present on each page. A pop-up window will open. It offers in-depth info about all the actions that you can carry out on that particular page. Each context menu appears on the same page so that you can quickly return to your work.
Video Tutorials
We have a rich range of instructional videos demonstrating how to use our Control Panel. They're meant for those of you who want to see how things are being done rather than only reading articles. In this way, anyone can quickly find their way around our Control Panel by merely watching our step-by-step instructional video clips.
F.A.Q.
If you can't find the answer you need, explore our comprehensive FAQ database, which comprises questions asked by actual persons and offers practical solutions. We constantly "revamp" our Frequently Asked Questions section with new questions & answers in order to embrace all the innovations and new additions to our system.
Ticketing System
If you still can't discover the answer you searching for in the Frequently Asked Questions database either, we have a great team of client support engineers available 24x7 and ready to help you with any problem. Each support ticket you send will be responded to in less than 1 hour (the average response time is approximately 20 mins), so you will not have to wait a long time to get an answer to your question.